You know, running an online store isn’t just about selling products—it’s about building connections. That’s why we at Luxeskip make it a point to personally respond to every message that comes our way. Whether you’ve got a question, a suggestion, or just want to share your thoughts, we’re all ears.
Honestly, we’ve been in your shoes before—scrolling through a website, trying to find contact info, and feeling frustrated when it’s buried somewhere. So, we’ve made it super easy for you to reach us. Here’s how:
I’ll be real with you—when we first started Luxeskip, it was just two of us replying to emails at 2 AM from a tiny apartment. One time, a customer wrote in about a delayed order, and instead of a generic response, we sent a handwritten note with their refund. Guess what? They’re still shopping with us today.
So, don’t hesitate to drop us a line. Got a product idea? Tell us. Had a less-than-perfect experience? Let’s fix it. We’re not just a faceless store—we’re people who genuinely care about making your shopping experience awesome.
P.S. If you’re reaching out about an order, include your order number—it’ll help us help you faster. And yes, we read every single message (even the ones with cat emojis).